Privacy notice.

Carart Reborn Workshop is an automotive body repair and refinishing workshop based in Sungai Krokop, Miri, Sarawak. This notice explains how we handle personal information received through enquiries and workshop interactions.

Depending on how you contact us, we may receive your name, telephone number, WhatsApp details, vehicle make, model and registration details, photographs or videos of the vehicle, service history you choose to share, quotation and job information, payment records and correspondence with the workshop.

The assessment form on this website prepares a message on your device. The information is not sent to Carart Reborn Workshop through the website. We receive it only after you choose to continue to WhatsApp and send the message. WhatsApp then processes the communication under its own privacy terms.

We use relevant information to respond to enquiries, assess a vehicle, prepare and manage quotations, schedule work, perform authorised services, communicate progress, issue invoices, maintain workshop records and address questions or complaints.

We may also use job photographs for internal condition records and quality control. We will seek appropriate permission before using identifiable customer vehicles or customer information for promotional purposes.

We do not sell personal information. Where reasonably necessary for an authorised job, information may be shared with relevant parts or material suppliers, insurers, assessors, towing providers, payment or professional service providers, or public authorities when required by law. We share only what is reasonably needed for the purpose.

This website links to services such as WhatsApp, Google Maps and Facebook and may display embedded content from them. These providers may collect device, usage or account information under their own privacy policies. Their services are outside our direct control.

We keep enquiry and service information only for as long as reasonably needed for the purposes described, business records, dispute handling and applicable legal requirements. We use reasonable administrative and practical safeguards, but no electronic communication or storage method can be guaranteed completely secure.

You may ask to access or correct personal information you have provided, withdraw consent where processing relies on consent, or request deletion where we are not required to retain the information. We may need to verify your identity before completing a request.

We may update this notice when our website, services or information practices change. The latest version will be published on this page with its effective date.